Friday, February 21, 2020
Tools and Methods of Psychology in the Workplace Essay
Tools and Methods of Psychology in the Workplace - Essay Example Asà weà attemptà toà developà screeningà andà selectionà batteriesà forà theà futureà , notà onlyà mustà theyà beà validà andà reliableà butà theyà mustà alsoà fallà withinà currentà legalà guidelines, whichà isà anà arduous taskà . This learner feelsà that psychological practitioners in order toà contribute must beà wellà informedà about many legal guidelines; because these laws areà work-related laws that psychologicalà practitionersà or psychologist must abide by now and beyond the future. Thisà learnerà feelsà thatà psychologicalà practitionersà canà contributeà byà helpingà toà createà andà implementà selectionà proceduresà thatà areà predictive,à practical, costà effective, andà legallyà defensible. In addition thoseà practitionersà canà alsoà contributeà byà searchingà forà vali dà andà unbiasedà assessmentà methodsà , becauseà thoseà methodsà hasà becomeà aà crucialà issueà inà personnelà selectionà ( Schmidt, 1993). ... Structural interviews, which measure a variety of skills and abilities, particularlyà non-cognitiveà skills, 3. Work samplesà which measure job skills such as planningà andà organizingà . , and 4. Assessment centers measure knowledge , skills , and abilities through a series of work samplesà / exercises that reflect job content and types of problems faced on the job , cognitive ability tests , personality inventories , and orà job knowledgeà testsà . Thisà learner feels that the most importantà fact is the validity and reliability of the tool and the impact that it will have onà applicants. Accordingà to Schmidt and Hunter, combining a general mental ability measure withà a structural interview or with a work sample is likely to yieldà the highestà composite validity . (Schmidt & Hunter, 1998). Compareà à à à andà Contrastà a skill , competencies , or toolà and itsà implementationà byà eitherà a humanà resourceà managerà orà aà psychologicalà practitionerà . Thisà learnerà wouldà chooseà theà " Cognitiveà Abilityà Test " , which is a tool that is usedà byà psychologicalà practitioners becauseà ità measuresà mentalà abilitiesà such asà logicà , readingà comprehensionà , verbal orà mathematicalà reasoningà andà perceptualà abilitiesà . Cognitiveà ability test is implemented byà paper and pencilà orà computer basedà instruments. This à toolà carriesà aà veryà highà validityà rateà whenà comparedà toà " Conscientiousnessà toolà " , whichà measuresà theà personalityà traità andà isà implementedà byà typicallyà withà multipleà -choiceà orà trueà / falseà formatsà . This learnerà , wouldà useà the helpà of a competencyà modelà that many skills that most applicants should have when
Wednesday, February 5, 2020
Marketing Communications in Hospitality Essay Example | Topics and Well Written Essays - 2750 words
Marketing Communications in Hospitality - Essay Example Service marketing and the tangible product marketing are not the same. Service marketing required some more specifications as far as the marketing is concern. The traditional four Ps of marketing are very much important for the product marketing. However, according to Crane (1993), the additional three Ps are also very much important for the service oriented business. And they are people, physical evidence and the process. People: The people are the primary part of the service delivery process and these are the main people who can influence the customerââ¬â¢s mind towards the product. The perception towards the products relies on these people. The person who performs the service delivery he is the most important personnel in the service industry towards the customerââ¬â¢s mind. The people who demonstrate the product, he or she must know all the aspects of the products so he or she can explain all the details of the service. For any hospitality businesses which are mostly service oriented are much tougher to sell as the customers do not get the actual feelings of the product while they are buying the product. However, they feel the product while they are availing the service and that is basically after they buy the product. For this particular reason, the physical evidence of the product is very much important. The actual feeling of the products must be created by the sales person at the point of sales towards the customer so the customers would be feeling confident to buy the products. Process: This particular functional activity is actually the procedure or mechanism and flow of work towards the service. The proper process can be a great positive point
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